Last updated: August 14, 2026
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Shipping Times
As a dropshipping store, most items ship directly from our supplier partners. Estimated delivery times: domestic/regional orders, [X–X] business days. International orders, typically 7–20 business days, depending on destination and customs processing.
Delivery estimates are not guaranteed and can be affected by customs, holidays (especially around Q4/Christmas), or carrier delays.
Shipping Costs
Flat rate of $X20 / Free shipping over $100 — calculated at checkout based on destination.
Order Tracking
Once your order ships, you’ll receive a tracking number by email. You can also check status anytime on our Track Order page.
Customs, Duties & Taxes
International orders may be subject to customs fees or import duties charged by your country upon arrival. These are the customer’s responsibility and are not included in the order total.
Multiple Items, Multiple Packages
Orders with multiple products may arrive in separate packages and at different times, as items can ship from different supplier warehouses.
Contact
Questions about your shipment: customerservice@feltiland.com, or visit our Track Order page.